Shipping policy

Thank you for shopping at DOSSEVISU! Please review our shipping policy below to ensure a smooth and seamless shopping experience.

Order Processing & Shipping

All orders are processed and shipped from our fulfillment center in
10015 Greenleaf Ave Santa Fe springs CA 90670
Processing time is typically 1–2 business days. Most orders ship the next business day.
Shipping schedule is Monday through Friday (Pacific Time, PT).
Orders placed after 12:00 PM PT on Friday will be processed and shipped the following Monday.
Once your order ships, a shipping confirmation email with tracking information will be sent to you.

Shipping Estimates & Costs

Standard Domestic Shipping (USA)

Orders are shipped via USPS Ground with an estimated delivery time of 5–10 business days.
Delivery may be delayed during holidays or peak seasons.

International Shipping

Estimated delivery time: 10–20 business days.
International orders may be subject to customs duties, taxes, or additional fees imposed by the destination country.
These charges are the customer's responsibility. Please check your local customs regulations before placing an order.

Delayed or Missing Packages

Delays may occur due to weather, seasonal volume, or carrier issues.
If your package has not arrived within the estimated timeframe, please contact our support team for assistance.

Lost or Stolen Packages

While replacements are not guaranteed in every situation, we will do our best to help locate your package or offer a suitable solution.
If you suspect your package is lost or stolen, please contact us at info@dossevisu.com.